Account & Login
Help with account creation, personal data, and settings.
Can I use my social media account to sign in?
Yes, you can sign in using Google, Facebook, or Apple if enabled. On the login page, select your preferred social…
Do I need an account to place an order?
Yes, you need an account to place an order. Having an account allows you to track your order, manage your…
How do I change my login email or password?
To change your email or password, log in to your account, go to Account Settings, and select Change Email/Password. Follow…
How do I create an account?
To create an account, go to our Sign Up page, enter your details, and verify your email. Once confirmed, you…
How do I delete or deactivate my account?
To delete or deactivate your account, go to Account Settings > Delete Account. Confirm your decision and follow the on-screen…
How do I enable two-factor authentication (2FA)?
To enable 2FA, go to Account Settings > Security and toggle Two-Factor Authentication (2FA). Follow the instructions to link an…
How do I update my personal details?
To update your details, log in to your account and go to Account Settings. Here, you can edit your name,…
How do I verify my account after registration?
After signing up, check your email for a verification link. Click the link to confirm your account. If you haven’t…
I’m having trouble logging into my account. What should I do?
If you are unable to log in: 1. Check your credentials – Ensure your email and password are correct. 2.…
I’ve forgotten my password. How can I reset it?
If you forgot your password, click “Forgot Password?” on the login page. Enter your email and follow the reset instructions…
