Technical Support
Troubleshooting issues with our platform or services.
How do I report a technical issue?
If you encounter a technical issue, please: • Take a screenshot of the error. • Note the device and browser…
I encountered an error during payment. What should I do?
If your payment didn’t go through: • Check your card details and try again. • Try a different payment method.…
The website isn’t loading properly. What can I do?
If you’re experiencing website issues: 1. Refresh the page or try reloading in incognito mode. 2. Clear your browser cache…
Why am I not receiving emails from Transtoyou?
If you’re not receiving emails, check the following: • Spam or junk folder – Sometimes emails are filtered incorrectly. •…
