eHealth Nutritions
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Delivery & Availability Guide
Understanding country-specific regulations and product availability for your orders.
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Available
Products that can be shipped to your selected country without restrictions.
Not Available
Products with shipping restrictions due to local regulations.
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Verifying product availability for your country.
Important Information
- Changing your country may affect product availability in your cart
- Medical products are subject to country-specific regulations
- Delivery times may vary based on your location
Frequently Asked Questions
Why are some products not available in my country?
Medical products are regulated differently in each country. Some products may require specific licenses or may not meet local regulatory requirements.
Can I change my delivery country after placing an order?
Once an order is placed, the delivery country cannot be changed. Please ensure you select the correct country before checkout.
How do I know if a product is available for my country?
Select your delivery country first. Products will show availability status with green checkmarks for available items and red crosses for restricted items.
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Transform Box
One box, endless possibilities
Our Transform Box is a complete starter package designed to support you on your healthcare journey. It includes the essential products, guidance, and optional follow-up support you need to begin your treatment with confidence.
Delivered directly to your home, the Transform Box combines convenience with expert-approved solutions, helping you take the first step toward lasting change.
- Complete starter package
- Essential products included
- Expert guidance provided
- Optional follow-up support
- Discreet home delivery
Discreet Home Delivery
Your privacy is our priority
We understand that privacy is important. All orders are shipped in plain, unbranded packaging with no mention of Transtoyou or the treatment inside.
This ensures that your delivery remains fully confidential, whether received at home, work, or a parcel collection point.
- Plain, unbranded packaging
- No external product information
- Discrete sender name
- Secure packaging
- Track & trace available
24/7 Health Access
Healthcare on your terms
With Transtoyou, you have 24/7 access to our platform, allowing you to order treatments, book consultations, or check your prescriptions anytime, anywhere.
No waiting rooms, no office hours – just round-the-clock availability at your convenience.
- Access anytime, anywhere
- No waiting rooms
- No office hours restrictions
- Order treatments 24/7
- Book consultations online
Auto Refills & Reminders
Never miss a dose
With our Auto Refill option, your treatment will be automatically renewed and delivered at the right time, based on your prescription and schedule.
You remain in full control – you can pause, adjust, or cancel refills anytime directly from your account.
- Automatic renewal
- Timely delivery
- Full control over schedule
- Pause anytime
- Cancel without penalties
Prescription Included
Everything you need, hassle-free
Your treatment includes everything, from your online consultation to delivery at your door. One simple price, no surprises, no hidden costs, no extra steps.
Our licensed doctors review your health questionnaire and issue your prescription if medically appropriate. Your order is then processed and delivered discreetly to you, all included in one transparent, all-in-one price.
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All-inclusive price
-
Doctor's review
-
Prescription included
-
Free & discreet delivery
Video Consultation & Prescription
Specialist care included in the price
Before you can receive this product, you will first have a secure video consultation with a doctor who is experienced in transgender healthcare.
During this consultation, the doctor will review your medical history and personal needs. If the treatment is considered safe and suitable for you, a prescription will be issued immediately.
Your order will then be processed and delivered to you without any extra steps or hidden costs.
- Video consultation with a transgender care doctor
- Prescription included in the price
- Personalised and safe medical review
- No hidden fees
- Immediate prescription and order processing after approval
ID Check
Identity verification for your safety
In some cases, Transtoyou is required by law to verify your identity before we can process your order. This step mainly applies when ordering prescription medication or when you book a consultation with one of our doctors.
The process is simple and secure:
1
Upload ID
Upload a photo of your ID document (passport, driver's license, or national ID card)
2
Quick verification
Our verification system checks your details in minutes
3
Order proceeds
Once confirmed, your order or consultation can proceed without delay
Your data is secure
This step ensures that prescriptions are always issued and dispensed safely, and that treatments are delivered to the right person. All data is encrypted and handled according to EU privacy standards.
Prescription Process
Two ways to get your prescription
Certain treatments require a valid medical prescription. At Transtoyou you have two ways to proceed:
Use an existing prescription
If your doctor has already prescribed your treatment, you can upload the prescription file during checkout. Our team will review it and approve your order quickly.
Request a new prescription
If you don't have a prescription yet, you can arrange a short online consultation with one of our doctors. During this appointment the doctor reviews your health situation, and if medically appropriate, issues a prescription that will be used directly for your order.
Once the prescription is validated, your medication is dispensed by a licensed pharmacy and shipped discreetly to your address.
Order & Shipping Process
With prescription medication
When your treatment requires a prescription, the following steps apply:
Prescription check
After upload or online consultation, your prescription is verified by our team
Pharmacy preparation
Once approved, your medication is prepared at a licensed pharmacy
Discreet shipping
Orders are sent in plain, unbranded packaging to protect your privacy
Delivery time
Depending on your country, delivery usually takes 2–5 working days across Europe
You will always receive a tracking code by email to follow your shipment. If your prescription is not approved, no medication will be sent and you will be informed immediately.
Order & Shipping Process
Without prescription
For non-prescription products, such as supplements, wellness products, or nutrition items, the process is faster:
Immediate processing
Your order is confirmed as soon as payment is completed
Warehouse handling
Products are packed and prepared for shipment without prescription checks
Fast shipping
Orders are sent in discreet packaging and shipped with tracking
Typical delivery
Depending on your location, delivery normally takes 2–4 working days within Europe
This allows you to receive wellness and nutrition products quickly and securely, without additional steps.
Payment Options
Secure payment methods
At Transtoyou, all payments are processed securely and must be completed before your order can be shipped or your consultation confirmed.
Visa
Mastercard
PayPal
Local Methods
Encrypted payments
All transactions are encrypted and processed immediately
Secure processing
No sensitive payment details are stored on our servers
Instant confirmation
You will always receive an email confirmation after successful payment
Note: Once your payment is received, your order moves directly to our doctors.
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Doctor Consults
Connect with licensed doctors through our secure and flexible online services. Choose the consultation format that suits your needs.
€ 50,00
included
Video Consult
Face-to-face consultation with a doctor using our private and secure video platform
15-20 minutes
Book Now
€ 45,00
Video Consult Follow-Up
For ongoing care or check-ins after a previous consult
10-15 minutes
Book Follow-Up
€ 50,00
included
Chat Consult
Real-time chat for quick medical questions
20-30 minutes
Schedule a Chat
€ 50,00
Document Upload Review
Submit lab results, test reports or other medical documents for professional review
24-48 hour response
Upload Documents
€ 50,00
Medical Certificate
Get an official certificate for work, travel or school
Same day delivery
Request Certificate
Secure & Confidential
All consultations are conducted by licensed medical professionals and protected by doctor-patient confidentiality. Your health information is encrypted and secure.
Benefits of Online Consultations
No waiting rooms or travel time
Available from anywhere in Europe & UK
Flexible scheduling options
Licensed doctors with EU qualifications
Prescriptions
Need a prescription without ordering a product? Answer a few medical questions, and one of our doctors will review your request.
Note
When you order a product at Transtoyou that requires a prescription, it's already included in the price. You don't need to order a separate one.
New Prescription
Get a new prescription from our doctors
€ 35,00
Repeat Prescription
Renew your existing prescription
€ 30,00
Select Product for New Prescription
Choose Your Option
Prescription Only
Get only the prescription. You can use it at any pharmacy to purchase the medication.
Price:
Recommended
Product + Prescription
Complete peace of mind: medical review, doorstep delivery, and a full refund if not approved.
Product incl. prescription:
Prescription component:
Product component:
Total:
Repeat Prescription Options
Standard Repeat
For regular medication renewals
€ 30,00
Continue
Express Repeat
Fast-track renewal for urgent needs
Coming SoonBulk Repeat
Multiple months supply for convenience
Coming SoonRequirements for Repeat Prescriptions
- Previous prescription from us within 12 months
- No significant health changes
- Regular medication review completed
How It Works
- Answer a few medical questions
- Doctor reviews your information
- Prescription issued if approved
Important Information
All prescriptions are issued according to EU & UK medical guidelines. While our prescriptions meet all medical requirements, some local pharmacies may not accept prescriptions from doctors based in another country.
Doctor Consult
Professional medical guidance
If you prefer medical guidance before ordering a product, you can book an online consultation with one of our doctors. This is an optional step that gives you professional advice before you decide to proceed with treatment.
During the consultation you can:
- Discuss your symptoms or health concerns
- Ask the doctor about treatment options
- Receive a prescription if the doctor finds it medically appropriate
Consultation formats available:
Video Call
Secure face-to-face consultation
Chat
Real-time text consultation
You choose a time slot that fits your schedule, and everything takes place online – no travel needed.
This service is designed for patients who would like to double-check their situation with a doctor before purchasing their treatment.
Download onze app
Transtoyou eHealth in je broekzak
- Eenvoudig medicijnen bestellen
- Online consultaties plannen
- Je behandelingen bijhouden
- Herinneringen voor medicatie
- Veilig en vertrouwelijk
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